Bekah, I have to see the exact wording with the training manual, they dont allow for much leeway. The guy who's coming in to train us said the manuals will say one thing and he'll show us something different so he may just be doing it wrong.
Lol, maybe, if this situation dictates, just smile and nod, smile and nod, and then, when you are in charge of the training classes, just teach "positive only" anyway!
GOOD LUCK ON YOUR NEW POST THERE, ROUEN!!
CONGRATS!! And pretty much as Tigerlily says - stick to the manual as close as possible (which is all positive but with verbal markers only) but I give people the option to use a clicker if they want - works for me!